You must inform us of your wish to cancel in writing either by letter, email or by using the cancellation form on the website or call 971 50 525 2191 or 971 56 302 3391 within a period of 14 days beginning on the day after the day you receive your goods.
If you have the exact order number and product number, include it in the letter. Explain why you happen to be returning the items if there is any reason at all. We will be in contact with you can can pick up the product within the 14 days return policy.
When you speak to customer service, provide them with your order number and tell them you want to cancel it. They may be able to cancel immediately. The customer service number is usually found under “contact” information toward the bottom of the website.